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ORDER FAQ's
We accept Visa, Mastercard, Amex, Paypal, Apple Pay and Google Pay.
All your credit card and order details are encrypted and secure. Our website is hosted by Shopify which is Level 1 PCI compliant and uses 128 bit SSL certificates to keep all of your details secure.
We don't keep any of your financial information, anywhere.
We currently do not offer any “buy now, pay later” services like Klarna or Afterpay. As a small business we cannot absorb the additional fees that are charged by these payment platforms, and don’t agree that we should pass the cost on to yourselves.
Once you’ve made your online order with us, we will send your tracking number to you via email as soon as your order has been dispatched. Orders usually get dispatched between 1-2 business days after ordering.
Please note, orders that only contain stickers are sent unregistered and without tracking information within Australia.
Shipping times will vary based on location and service (Standard vs Express), and are always a guide as provided by our shipping partners.
Australia Standard: 2-5 Business Days
Australia Express: 1-2 Business Days
New Zealand Standard: 1-2 Weeks
New Zealand Express: 4-8 Business Day
United States Standard: 2-3 Weeks
United States Express: 6-10 Business Days
Canada Standard: 2-3 Weeks
Canada Express: 6-10 Business Days
UK & Ireland Standard: 2-3 Weeks
UK & Ireland Express: 5-9 Business Days
Asia Standard: 2-3 Weeks
Asia Express: 6-10 Business Days
Europe Standard: 2-4 Weeks
Europe Express: 8-12 Business Days
Pacific Islands Standard: 3-5 Weeks
Pacific Island Express: 8-12 Business Days
We’re so sorry you haven’t received your order yet! While we have fairly reliable postage providers, sometimes things can get delayed beyond our control. If you’ve placed and order you can check it’s status with the tracking link we have provided you. If your order hasn’t arrived within the maximum suggested timeframe, please get in touch with us through our contact form or by replying to your order confirmation email and we’ll help find it!
Sorry to hear you've received something that's not up to scratch! Simply get in touch through our contact form, or by replying to your order email and we'll work with your to rectify the issue as quickly as possible.
If you’ve accidently ordered the wrong item, please get in touch with us within 6 hours of placing your order, quoting your order number. You can either reply to your order email, contact us through our online contact form, or chat with us on our website chat feature during 9am-6pm ADST.
Please get in touch with us ASAP, quoting your order number. You can either reply to your order email, contact us through our online contact form, or chat with us on our website chat feature during 9am-6pm ADST.
Please note that if we have already shipped your order and you have received a tracking number, we will be unable to cancel your order. If you'd like to lodge a return request, please head to please click here to lodge your request.
If there is an item missing from your order once it has been delivered there is a chance that part of your order may have been sent in multiple parts.
This is the case with items like our t-shirts. Please double check your tracking information to confirm which items are being delivered with the received package. If you still have an issue with a missing or incorrect item, please contact us through our contact form, email, or online chat.